Cookie Notice

Last updated: April 22, 2024

This Cookie Notice (“Notice”) sets out how Nuna International B.V. (“we” or “us”) uses and categorizes cookies and other tracking technologies through our website (https://tavopets.com/eu). We are committed to ensuring that your privacy is protected, and this website respects the extent of your consent given via the Cookie Settings page, or the cookie banner which is displayed at the bottom of the page when you visit our website. This Cookie Notice should be read alongside our Privacy Notice, which explains how we use personal information.

We may change this Notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We aim to notify you of any significant changes by way of a notice on our website or by contacting you directly when reasonably possible.

If you have any questions about this Cookie Notice, please feel free to contact us at info.eu@tavopets.com

What are cookies?

Cookies are small text files that are placed on your computer or mobile device through a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or might allow another website to recognise the cookie. We may place our own cookies (first-party cookies) or third-party services integrated on our website may place cookies on your device (third-party cookies). Cookies may typically enable the entity who placed them to process personal data, such as your IP address, device information, time stamps, information on browsing activities, etc..Although this Notice refers to the general term ‘cookie’, it also applies to similar tracking technologies that we may use (such as ‘web beacons’, ‘clear GIFs’ and ‘pixel tags’).

Types of cookies used

Our website uses the following types of cookies and storage objects:

Our website uses transient cookies, which will be deleted once you close your browser. Session cookies, which fall into the category of transient cookies, enable our website to identify different requests from your browser during the same session. Your device can be recognized once you return to our website. Session cookies will be deleted once you log out of your customer account with our website and/or close your browser.
Our website uses persistent cookies. Persistent cookies expire or get automatically deleted after a set period; the duration differs depending on the specific cookie (see further details about the duration of specific cookies on our website in the table below).
Our website uses so-called HTML5 Storage Objects, that are saved on your device. These objects store data independently from your browser and have no preset expiry/deletion date.

Categories of cookies used

We differentiate between cookies that are necessary for the website’s technical features (also known as essential cookies) and optional cookies (marketing, statistics and performance and convenience cookies). You may consent to or reject the use of all types of cookies which do not fall in the “Essential” category via our Cookie Settings page (available here) or through our cookie banner displayed to you when you visit our website. Without your consent, we will not place the aforementioned categories of cookies. You cannot reject the use of essential cookies, since these are necessary for the functioning of our website.

We use cookies for the following purposes:

Essential cookies

Essential cookies enable core functionalities of the website. Without these cookies, the website cannot function properly as they are essential for its seamless operation. Therefore, these cookies cannot be disabled.
We process your personal data with the help of these cookies to provide our website (performance of a contract) and based on our legitimate interest to ensure its security, a smooth user experience and smooth access to these key functions (prevailing legitimate interests).

Marketing and personalization cookies

Marketing cookies are used to track and collect personal data relating to visitors’ actions on the website. If these cookies are included in the table below, they are used to process user data and behavior information, which allows us to measure the success of our marketing campaigns and advertising services to target more audience groups and to customize marketing according to the collected information / your interests.
The personal data collected can be shared with third parties who may process such data in third countries outside the European Union/European Economic Area that do not offer a level of data protection comparable with the one in the European Union/European Economic Area.
We only process personal data and place these cookies with your consent.

Statistics and performance cookies

We use cookies to collect personal data for statistics and analysis so that we can continue to improve our offering and website. For example, these cookies allow us to determine visitor numbers and the effect of certain pages of our website and to optimize our content.
The personal data collected can be shared with third parties who may process such data in third countries outside the European Union/European Economic Area that do not offer a level of data protection comparable with the one in the European Union/European Economic Area.
We only process personal data and place these cookies with your consent.

Convenience cookies

We use cookies to implement certain additional services that make our website more convenient for you. By consenting to these cookies, you allow for the transfer of certain personal information to external providers that support us in implementing services on our website that make your website visit more convenient or engaging. These external providers may process your personal data in third countries outside the European Union/European Economic Area that do not offer a level of data protection comparable with the one in the European Union/European Economic Area.
We only process personal data and place these cookies with your consent.

Which cookies do we use?

The table below provides more information about what cookies we use and why.

Name	Provider	Description	Duration	Type
PHPSESSID	Magento	This cookie is used to store the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access.	1 Hour	Essential, 1st Party
private_content_version	Magento	This cookie appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. We use this cookie to improve the security of our website.	1 Month	Essential, 1st Party
persistent_shopping_cart	Magento	This cookie stores the key (ID) of the virtual shopping cart to make it possible to restore the content of the virtual shopping cart on our website for an unregistered shopper. This cookie allows us to provide the respective e-commerce functionalities.	1 Month	Essential, 1st Party
form_key	Magento	We use this cookie to increase the security of our website. It helps us to append a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).	1 Hour	Essential, 1st Party
store	Magento	This cookie tracks the specific store view / locale selected by a website visitor. This helps us to display the website in the correct language / for the correct destination.	1 Year	Essential, 1st Party
login_redirect	Magento	This cookie helps us to preserve the destination page the website visitor was navigating to before being directed to log in. This enables us to help visitors navigate through our website properly.	Session	Essential, 1st Party
mage-messages	Magento	This cookie tracks error messages and other notifications that are shown to the website visitor, such as the cookie consent banner, and various error messages. Without this cookie, respective messages / core functions on the website could not be enabled.	1 year	Essential, 1st Party
mage-cache-storage	Magento	This cookie enables the local storage of visitor-specific content that enables e-commerce functions on our website. This cookie allows us to make our website load faster.	Session	Essential, 1st Party
mage-cache-storage-section-invalidation	Magento	This cookie forces local storage of specific content sections that should be invalidated. This cookie allows us to make our website load faster by removing invalid content from the browser.	1 Hour	Essential, 1st Party
mage-cache-sessid	Magento	The value of this cookie triggers the cleanup of local cache storage. This cookie allows us to make our website load faster by removing invalid content from the browser.	Session	Essential, 1st Party
product_data_storage	Magento	This cookie stores configuration for product data related to recently viewed / compared products on our website. This cookie allows us to provide the respective e-commerce functionalities.	Session	Essential, 1st Party
user_allowed_save_cookie	Magento	This cookie indicates in what way the website visitor allows cookies to be saved. Without the help of this cookie, we cannot register cookie consent settings.	1 Year	Essential, 1st Party
mage-translation-storage	Magento	This cookie stores translated content when requested by the website visitor. We use it in connection with the language setting on the website and it facilitates translation into the website visitor's preferred language.	Session	Essential, 1st Party
mage-translation-file-version	Magento	This cookie stores the file version of translated content. We use it in connection with the language setting on the website and it facilitates translation into the website visitor's preferred language.	Session	Essential, 1st Party
section_data_ids	Magento	This cookie stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. It enables us to provide e-commerce functionalities of our webshop.	Session	Essential, 1st Party
Recently_viewed_product	Magento	This cookie stores product IDs of recently viewed products for easy navigation. It enables us to provide e-commerce functionalities of our webshop.	24 Hours	Essential, 1st Party
recently_viewed_product_previous	Magento	This cookie stores product IDs of recently previously viewed products for easy navigation. It enables us to provide e-commerce functionalities of our webshop.	24 Hours	Essential, 1st Party
recently_compared_product	Magento	This cookie stores product IDs of recently compared products. It enables us to provide e-commerce functionalities of our webshop.	24 Hours	Essential, 1st Party
recently_compared_product_previous	Magento	This cookie stores product IDs of previously compared products for easy navigation. It enables us to provide e-commerce functionalities of our webshop.	24 Hours	Essential, 1st Party
mage-banners-cache-storage	Magento	This cookie stores content from our website banners locally to improve performance. This cookie allows us to make our website load faster by removing invalid content from the browser.	Session	Essential, 1st Party
X-Magento-Vary	Magento	This cookie facilitates caching on the server to make pages or our website load faster.	1 Hour	Essential, 1st Party
CLID	Microsoft	The data categories collected include website usage data such as clicks, scrolls, and other user actions, as well as device and browser information, IP address, and referral URL.	Session	Essential, 3rd Party
_ga	Google	This cookie is used to distinguish users. It assigns website visitors a unique ID that is used to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website.	2 Years	Statistics and Performance, 3rd Party
_gid	Google	This cookie is used to distinguish users. It assigns website visitors a unique ID that is used to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website.	24 Hours	Statistics and Performance, 3rd Party
_gat	Google	This cookie is used to throttle request rate. This cookie is placed to allow us to use the Google Analytics service, which we use to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website.	1 Minute	Statistics and Performance, 3rd Party
_gat_gtag_[property_id]	Google	This cookie is used to assign a unique user ID for Google Analytics. This cookie is placed to allow us to use the Google Analytics service, which we use to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website.	1 Minute	Statistics and Performance, 3rd Party
_help_center_session	Zendesk	This cookie stores a unique session key for help center functionality. It helps us to identify new visitors that wish to receive assistance through the Zendesk Help Center service implemented on our website.	Session	Statistics and Performance, 3rd Party
amp_<First 6 digits of API Key>	Amplitude	This cookie is used to distinguish users. It assigns website visitors a unique ID that is used to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website.	1 Year	Statistics and Performance, 3rd Party
_sp_id.bb15	Vimeo	This cookie is used by Vimeo to remember where you are in a video so that if playback is interrupted (for example, by losing your internet connection), you can get right back to where you left off in the video.	48 Hours	Convenience, 3rd party
_sp_ses.bb15	Vimeo	This cookie measures anonymous click behavior on the website and traffic to the website to improve user experience. This cookie enables us to embed videos from Vimeo into our website and, thus, to make our website more convenient / engaging for you.	30 Minutes	Convenience, 3rd party
Facebook Pixel / Meta check out	Meta	This cookie is set by Facebook and follow the performance on the website in order to create custom audiences for ad, measure conversion rates for that audience as activity on the Website and use this information to target people on Facebook with relevant ads.	1 Month	Marketing and Personalization, 3rd party
Avantlink	AvantLink	The ‘cookie’ allows the merchant to know what website that sale came from in order to provide payment.	1 Month	Marketing and Personalization, 3rd party