Cookie Notice
Last updated: February 29, 2024
This Cookie Notice (“Notice”) sets out how Allison Baby UK Limited (“we” or “us”) uses and categorizes cookies and other tracking technologies through our website https://tavopets.com/uk Cookie Settings page, or the cookie banner which is displayed at the bottom of the page when you visit our website. This Cookie Notice should be read alongside our Privacy Notice, which explains how we use personal information.
We may change this Notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We aim to notify you of any significant changes by way of a notice on our website or by contacting you directly when reasonably possible.
If you have any questions about this Cookie Notice, please feel free to contact us at info.uk@tavopets.com
What are cookies?
Cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognise the cookie. Cookies serve the purpose of making our website function in more user friendly and effective ways, and in order to tailor the website operations to your needs and preferences, analyze website usage and generally improve your online user experience.
Although this notice refers to the general term ‘cookie’, it also applies to similar tracking technologies that we use (such as ‘web beacons’, ‘clear GIFs’ and ‘pixel tags’).
You can find out more about cookies at www.allaboutcookies.org.
Why do we use cookies?
We use cookies to:
- Let you navigate and do things on our website. In other words, some cookies are necessary for our website to function.
- Collect statistics – the information collected by cookies enables us to improve the website through usage figures and patterns. For example, to see which pages of the website are the most popular and how users are interacting with them.
- Analyse how individuals interact with us so we can improve our services.
- Ensure that our website is secure – for example, to make sure that personal information that you give to us does not fall into the wrong hands.
- Suggest content for you based on the pages of our website you have previously visited.
Allow our advertising partners to show you content on other sites based on how you use our website.
Types of cookies used
Our website uses the following types of cookies and storage objects:
- Our website uses transient cookies, which will be deleted once you close your browser. Session cookies, which fall into the category of transient cookies, enable our website to identify different requests from your browser during the same session. Your device can be recognized once you return to our website. Session cookies will be deleted once you log out of your customer account with our website and/or close your browser.
- Our website uses persistent cookies. Persistent cookies expire or get automatically deleted after a set period; the duration differs depending on the specific cookie (see further details about the duration of specific cookies on our website in Section 5 below).
- Our website uses so-called HTML5 Storage Objects, that are saved on your device. These objects store data independently from your browser and have no preset expiry/deletion date.
Categories of cookies used
We differentiate between cookies that are necessary for the website’s technical features (also known as operational necessity cookies) and optional cookies. To enable you to select your cookie preferences when you visit our website, we provide you with the option to reject the use of cookies which do not fall under the Operational Necessity, or “Essential” category via our Cookie Settings page (available here). You can choose to accept or reject cookies in the Statistics and Performance, Marketing and Personalization and Convenience categories by clicking the corresponding button on the Cookie Settings page. You cannot opt-out of our use of Essential cookies, since these are necessary for the functioning of our website.
Essential cookies
- The cookies in the operational necessity or “essential” category are necessary for the operation of the website. Furthermore, these cookies allow us to recognize whether you wish to remain logged in to your profile so that we can provide our services to you more quickly on your next visit to our website. You may disable these by changing your browser settings, but this may affect how the website functions.
- Cookies of this category expire after 1 year at the latest.
Marketing and personalization cookies
- The cookies in the marketing and personalization category are used to display personalized advertising to you, as well as other content in line with your interests. e.g., products that are especially relevant to you.
- Cookies of this category expire after 1 year at the latest.
Statistics and performance cookies
- We collect anonymized data by cookies in the statistics and performance category for statistics and analysis so that we can continue to improve our offering and website. For example, these cookies allow us to determine visitor numbers and the effect of certain pages of our website and to optimize our content.
- Cookies of this category expire after 2 years at the latest.
Convenience cookies
- If you consent to this category, you consent to the transfer of certain information to Google and Vimeo and the use of cookies related to the services Google Maps and embedded videos hosted on YouTube and Vimeo used by our website.
- Please refer to Google’s data protection overview and declaration at https://policies.google.com/privacy?hl=en regarding the expiry of cookies of this category.
- Please refer to Vimeo's data protection overview and declaration at https://vimeo.com/privacy regarding the expiry of cookies of this category.
- Other cookies of this category expire after 48 hours at the latest.
Which cookies do we use?
The table below provides more information about what cookies we use and why.
|
Name |
Provider |
Description |
Duration |
Type |
|
PHPSESSID |
Magento |
This cookie is used to store the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access. |
1 Hour |
Essential, 1st Party |
|
private_content_version |
Magento |
This cookie appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. We use this cookie to improve the security of our website. |
1 Month |
Essential, 1st Party |
|
persistent_shopping_cart |
Magento |
This cookie stores the key (ID) of the virtual shopping cart to make it possible to restore the content of the virtual shopping cart on our website for an unregistered shopper This cookie allows us to provide the respective e-commerce functionalities. |
1 Month |
Essential, 1st Party |
|
form_key |
Magento |
We use this cookie to increase the security of our website. It helps us to append a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). |
1 Hour |
Essential, 1st Party |
|
store |
Magento |
This cookie tracks the specific store view / locale selected by a website visitor. This helps us to display the website in the correct language / for the correct destination. |
1 Year |
Essential, 1st Party |
|
login_redirect |
Magento |
This cookie helps us to preserve the destination page the website visitor was navigating to before being directed to log in. This enables us to help visitors navigate through our website properly. |
Session |
Essential, 1st Party |
|
mage-messages |
Magento |
This cookie tracks error messages and other notifications that are shown to the website visitor, such as the cookie consent banner, and various error messages, Without this cookie, respective messages / core functions on the website could not be enabled. |
1 year |
Essential, 1st Party |
|
mage-cache-storage |
Magento |
This cookie enables the local storage of visitor-specific content that enables e-commerce functions on our website. This cookies allows us to make our website load faster. |
Session |
Essential, 1st Party |
|
mage-cache-storage-section-invalidation |
Magento |
This cookie forces local storage of specific content sections that should be invalidated. This cookie allows us to make our website load faster by removing invalid content from the browser. |
1 Hour |
Essential, 1st Party |
|
mage-cache-sessid |
Magento |
The value of this cookie triggers the cleanup of local cache storage. This cookie allows us to make our website load faster by removing invalid content from the browser. |
Session |
Essential, 1st Party |
|
product_data_storage |
Magento |
This cookie stores configuration for product data related to recently viewed / compared products on our website. This cookie allows us to provide the respective e-commerce functionalities. |
Session |
Essential, 1st Party |
|
user_allowed_save_cookie |
Magento |
This cookie indicates in what way the website visitor allows cookies to be saved. Without the help of this cookie, we cannot register cookie consent settings. |
1 Year |
Essential, 1st Party |
|
mage-translation-storage |
Magento |
This cookie stores translated content when requested by the website visitor. We use it in connection with the language setting on the website and it facilitates translation into the website visitor's preferred language. |
Session |
Essential, 1st Party |
|
mage-translation-file-version |
Magento |
This cookie stores the file version of translated content. We use it in connection with the language setting on the website and it facilitates translation into the website visitor's preferred language. |
Session |
Essential, 1st Party |
|
section_data_ids |
Magento |
This cookie stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. It enables us to provide e-commerce functionalities of our webshop. |
Session |
Essential, 1st Party |
|
Recently_viewed_product |
Magento |
This cookie stores product IDs of recently viewed products for easy navigation. It enables us to provide e-commerce functionalities of our webshop. |
24 Hours |
Essential, 1st Party |
|
recently_viewed_product_previous |
Magento |
This cookie stores product IDs of recently previously viewed products for easy navigation. It enables us to provide e-commerce functionalities of our webshop. |
24 Hours |
Essential, 1st Party |
|
recently_compared_product |
Magento |
This cookie stores product IDs of recently compared products. It enables us to provide e-commerce functionalities of our webshop. |
24 Hours |
Essential, 1st Party |
|
recently_compared_product_previous |
Magento |
This cookie stores product IDs of previously compared products for easy navigation. It enables us to provide e-commerce functionalities of our webshop. |
24 Hours |
Essential, 1st Party |
|
mage-banners-cache-storage |
Magento |
This cookie stores content from our website banners locally to improve performance. This cookie allows us to make our website load faster by removing invalid content from the browser. |
Session |
Essential, 1st Party |
|
X-Magento-Vary |
Magento |
This cookie facilitates caching on the server to make pages or our website load faster. |
1 Hour |
Essential, 1st Party |
|
CLID |
Microsoft Corp., 1 Microsoft Way Redmond, WA 98052-6399 USA |
The data categories collected include website usage data such as clicks, scrolls, and other user actions, as well as device and browser information, IP address, and referral URL. |
Session |
Essential, 3rd Party |
|
_ga |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
This cookie is used to distinguish users. It assigns website visitors a unique ID that is used to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website. |
2 Years |
Statistics and Performance, 3rd Party |
|
_gid |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
This cookie is used to distinguish users. It assigns website visitors a unique ID that is used to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website. |
24 Hours |
Statistics and Performance, 3rd Party |
|
_gat |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
This cookie is used to throttle request rate. This cookie is placed to allow us to use the Google Analytics service, which we use to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website. |
1 Minute |
Statistics and Performance, 3rd Party |
|
_gat_gtag_[property_id] |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
This cookie is used to assign a unique user ID for Google Analytics. This cookie is placed to allow us to use the Google Analytics service, which we use to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website. |
1 Minute |
Statistics and Performance, 3rd Party |
|
_help_center_session |
Zendesk, Inc., 989 Market Street, San Francisco, CA 94103, USA |
This cookie stores a unique session key for help center functionality. It helps us to identify new visitors that wish to receive assistance through the Zendesk Help Center service implemented on our website. |
Session |
Statistics and Performance, 3rd Party |
|
amp_<First 6 digits of API Key> |
Amplitude - EU Datacenter hosted by Amazon Web Services in the EU-Central-1 region (Frankfurt) |
This cookie is used to distinguish users. It assigns website visitors a unique ID that is used to generate statistical data about how the visitor uses the website. We use this information to compile reports and to help us improve the website. |
1 Year |
Statistics and Performance, 3rd Party |
|
_sp_id.bb15 |
Vimeo.com Inc., 555 West 18th Street, New York, NY 10011, USA |
This cookie is used by Vimeo to remember where you are in a video so that if playback is interrupted (for example, by losing your internet connection), you can get right back to where you left off in the video. |
48 Hours |
Convenience, 3rd party |
|
_sp_ses.bb15 |
Vimeo.com Inc., 555 West 18th Street, New York, NY 10011, USA |
This cookie measures anonymous click behavior on the website and traffic to the website to improve user experience. This cookie enables us to embed videos from Vimeo into our website and, thus, to make our website more convenient / engaging for you. |
30 Minutes |
Convenience, 3rd party |
|
Facebook Pixel / Meta check out |
Meta |
This cookie is set by Facebook and follow the performance on the website in order to create custom audiences for ad, measure conversion rates for that audience as activity on the Website and use this information to target people on Facebook with relevant ads. |
1 Month |
Marketing and Personalization, 3rd party |
|
Avantlink |
AvantLink |
The ‘cookie’ allows the merchant to know what website that sale came from in order to provide payment. |
|
Marketing and Personalization, 3rd party |
Accepting cookies
By clicking ‘Accept all cookies’ in the cookie banner or the relevant accept tabs in the Cookie Settings page when you visit the website you consent to our use of cookies as updated from time to time. In particular, you consent to cookies being stored on your computer or mobile device (unless rejected or disabled by your browser). You also have the option to ‘Decline non-essential cookies’ so that you reject all non-essential cookies. We also offer you the ability to reject specific non-essential cookies in the Cookie Settings page.
How to identify, delete, and/ or reject cookies by using your browser settings
- For a comprehensive and up-to-date summary of every cookie and third-party accessing your web browser (through our website or otherwise), we recommend installing a web browser plugin built for this purpose or made available through your browser’s developer tools. Each browser is slightly different so we would recommend leveraging your browser’s help menu to learn more about how you can view cookies.
- You may always delete cookies manually using the settings of your browser. You may change the settings of your browser according to your preferences, i.e. to reject third-party cookies or all cookies. However, note that if you do so, you might not be able to use all functions of our website.
- Whether or not HTML5 Storage Objects will be deleted when you manually delete cookies by using the settings of your browser, depends on your browser and its version. Usually, you are able to avoid HTML5 Storage Objects being saved onto your device by disabling cookies in your browser settings and/or using “private mode.”
- We recommend cleaning up your browser history and cookies manually on a regular basis.
Click on the links below to find out how to change your cookie settings in:
You can also opt out of receiving cookies on the website for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
You can view or adjust your cookie preferences for this site at any time through the Cookie Settings page.